No fines issued to airlines denying compensation for cancelled flights

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MONTREAL — Three years after new guidelines got here into power, the regulator overseeing Canadian airways has not issued any fines associated to passenger compensation claims for flight delays and cancellations.

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Air passenger rights advocate Gabor Lukacs says that reveals a reluctance by the Canadian Transportation Company to train its authority on customers’ behalf.

The dearth of fines thus far comes regardless of a flood of complaints made by travellers each formally and thru social media who say their claims for compensation had been rejected after airways cancelled or held up their journeys amid the airport chaos of the previous few months.

The nation’s passenger rights constitution mandates airways to pay as much as $1,000 for cancellations or important delays that stem from causes throughout the service’s management when the notification comes 14 days or much less earlier than departure.

However carriers together with Air Canada and WestJet have denied funds on the idea of crew shortages, deeming the rationale a security concern exempt from compensation, regardless of the company’s stance that lack of workers sometimes falls throughout the airline’s management and subsequently ought to end in compensation.

The Canada Transportation Act grants the company the ability to probe corporations and people that it believes have breached the laws, permitting it to demand paperwork, search premises and concern fines of as much as $25,000.