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‘My nerves went on me’: P.E.I. homeowner devastated after being dropped by insurance company over Fiona damage

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NEW ANNAN, P.E.I. — A New Annan house owner says he was devastated after his insurance coverage firm discontinued his protection, leaving him solely liable for the prices required to restore a lot of the injury from post-tropical storm Fiona final fall.

Paul Williams had been a buyer of P.E.I. Mutual Insurance coverage for 23 years. However on Aug. 1, he obtained a letter from the corporate that stated his property “now not meets our minimal underwriting requirements.”

“My nerves went on me,” he stated.

Gloria Haydock with Insurance coverage Bureau Canada stated P.E.I. Mutual Insurance coverage will not be a member of the bureau, however stated insurance coverage firms typically alter their willingness to offer protection primarily based on historic knowledge associated to the claims and losses skilled by their prospects.

“In the event that they’ve seen a rise in claims for wind, for instance, they could have a look at it and say, ‘Assume what we will do is we could not provide insurance coverage in that space or some other kind of space.’” 

Gloria Haydock is the manager of consumer and industry relations for the Atlantic region with the Insurance Bureau of Canada. - LinkedIn
Gloria Haydock is the supervisor of client and business relations for the Atlantic area with the Insurance coverage Bureau of Canada. – LinkedIn

However Williams says he has solely made two claims, the latest being for Fiona damages.

He stated his dwelling moved about two or three inches off its block and there have been holes within the roof after the shingles had been blown out. WIlliams stated an worker with P.E.I. Mutual had come two days after the storm to examine the house.

After the inspection, he suggested them to maneuver right into a motel whereas assuring them their insurance coverage would cowl the price of the motel, which Williams stated they didn’t.

Williams submitted a quote to his insurance coverage firm requesting $25,000 to cowl the price of the injury, however it was denied. The agent instructed him the injury was attributable to water which might not be lined by them, Williams stated.

“We employed an engineer in Charlottetown. He got here up and he stated, ‘No, it wasn’t the water. It was the wind.’ I do not understand how water would transfer a home when it would not get the ground moist,” he stated.

Paul Williams had been a customer of P.E.I. Mutual Insurance until Aug. 1, when the company sent him a letter notifying him his coverage would be discontinued. - Contributed
Paul Williams had been a buyer of P.E.I. Mutual Insurance coverage till Aug. 1, when the corporate despatched him a letter notifying him his protection could be discontinued. – Contributed

Williams had contacted a lawyer to sue the corporate however stated he wasn’t able to take up the monetary value since he must pay to repair his dwelling.

The one value the corporate lined was fixing the roof. However Williams says he’s spent about $50,000 out of his financial savings for retirement to repair his dwelling.

“We had just a little bit saved up, however that is gone,” he stated. “You pay insurance coverage even while you hire locations. So, you pay insurance coverage all of your life after which one thing occurs after which they cop out like they do not wish to pay. It is only a disgrace that they get away with it.”

Williams has since discovered a brand new insurer, however he now pays virtually 3 times greater than what he used to pay with P.E.I. Mutual Insurance coverage.

“That letter that they despatched us, it goes in opposition to us,” he stated. “We had been paying $430 with P.E.I. mutual and now we’re paying $1,207.”

Paul Williams says he was devastated after his insurance company discontinued his coverage, leaving him solely responsible for the costs required to repair most of the damage from post-tropical storm Fiona last fall. - Contributed
Paul Williams says he was devastated after his insurance coverage firm discontinued his protection, leaving him solely liable for the prices required to restore a lot of the injury from post-tropical storm Fiona final fall. – Contributed

Haydock stated info on a buyer’s earlier claims historical past, amongst many different components like constructing materials prices, can impression how a lot a shopper’s insurance coverage would value.

“Each insurance coverage firm has their very own threat urge for food. So, that is why I stated it is actually necessary for (shoppers) to buy round. An insurance coverage firm could cost extra. It isn’t essentially due to the dangerous report, it may very well be due to the danger itself,” she stated.

“Work with any person you belief. Sit right down to see if there’s something that you are able to do to your property, if they’ve loss prevention ideas, threat mitigation, after which ask them to buy round and actually search for the very best product, the very best coverage for the very best value.”

Calls and emails to P.E.I. Mutual weren’t returned earlier than deadline.


Vivian Ulinwa is a reporter with SaltWire in Prince Edward Island. She will be reached by e-mail at [email protected] and adopted on X @vivian_ulinwa.



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