Atlantic Veterinary College introduces estimated wait time tool for small animal emergency service
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CHARLOTTETOWN, P.E.I. — The Atlantic Veterinary Faculty (AVC) Instructing Hospital is now providing real-time estimated wait instances for its small animal emergency service.
AVC is offering the brand new data system accessible by way of its web site, with up-to-date estimated wait instances on the hospital in the course of the busy summer season season.
AVC famous that referral providers will not be a part of this wait time system.
Rebecca MacLean, the hospital’s shopper liaison supervisor, stated the hospital is happy to introduce the brand new system.
“We perceive that ready might be worrying, particularly when it entails the well-being of our purchasers’ beloved pets,” stated MacLean.
“With this method, we goal to tell purchasers of anticipated wait instances primarily based on their pet’s standing and stage of urgency, to allow them to make the very best and most acceptable selections for his or her pet’s well being and well-being.”
The small animal emergency service now operates from 8 a.m. to 10 p.m., seven days per week, after the AVC minimize in a single day hours attributable to employees shortages.